Shipping Policy

Shipping & Delivery Policy

Last Updated: September 2, 2026

Thank you for shopping with Mundifico.

We are committed to providing a smooth and reliable delivery experience. This Shipping & Delivery Policy explains how your order is processed, shipped, tracked, and delivered.

Order Processing Time

After your order is placed and payment is confirmed, our team will begin preparing your items for shipment.

Orders are usually processed within 1–3 business days.

During order processing, we may complete payment verification, prepare products, package your order, and arrange shipment with the carrier.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Cost & Estimated Delivery Time

Mundifico provides shipping services to customers worldwide.

Standard shipping is available for:

USD $5.99

Orders totaling USD $45.98 or more qualify for free standard shipping.

Any applicable shipping fee will be clearly displayed during checkout before you complete your purchase.

After your order has been shipped, the estimated delivery time is:

10–20 business days

Delivery times may vary depending on your location, customs procedures, carrier schedules, and other factors that may affect transportation.

Please note that estimated delivery times are not guaranteed delivery dates.

Shipping Destinations & Fulfillment Locations

Mundifico provides shipping services to customers worldwide.

Orders are primarily shipped from our production and fulfillment partners in China.

We work with trusted logistics carriers and service providers to arrange reliable delivery to customers in different regions.

In rare cases where we are unable to deliver to a specific location, our customer support team will contact you to discuss available solutions for your order.

The actual shipping origin may vary depending on product availability, order requirements, and logistics arrangements. However, all orders are processed and managed according to Mundifico’s shipping standards and customer service policies.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow several business days for tracking information to become available after shipment.

You can use the tracking information provided to check your order status with the carrier.

If your tracking information has not updated for an extended period, please contact us:

Email:
support@mundifico.com

Shipping Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances such as:

  • Customs inspections;
  • Carrier delays;
  • Weather conditions;
  • Public holidays;
  • Transportation disruptions;
  • Other unexpected delivery issues.

If your order is delayed, please contact our customer support team and we will assist you with checking the shipment status.

Split Shipments

For orders containing multiple items, products may occasionally be shipped separately.

This may happen when products require different preparation times or when separating shipments allows available items to be delivered sooner.

If your order is shipped in multiple packages, you may receive separate tracking numbers and shipping confirmation emails.

Changing Your Order Information

If you need to update your shipping address or other order details, please contact us as soon as possible after placing your order.

Please email:

support@mundifico.com

When contacting us, please include:

  • Your order number;
  • The email address used for the purchase;
  • Details of the requested change.

We will make reasonable efforts to assist with your request. However, changes may not be possible once your order has entered the fulfillment or shipping process.

Delivery Issues

If your package is delayed or you experience any delivery issues, please contact us with your order information.

For packages marked as delivered but not received, we recommend checking:

  • Around your delivery location;
  • With household members;
  • With neighbors;
  • With your local delivery carrier.

If you are still unable to locate your package, please contact our customer support team for assistance.

Lost or Missing Packages

If your package appears to be lost during transportation, please contact us so we can review the shipment information and assist with the next steps.

If the carrier confirms that a package has been lost during transit, we will work with you to provide an appropriate solution, including replacement or refund where applicable.

Customs Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees required by the destination country.

These charges are not included in the product price or standard shipping fee unless otherwise stated.

Any applicable customs charges are the responsibility of the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If incorrect or incomplete information is provided, please contact us immediately so we can assist before shipment.

Once an order has been shipped, we may not be able to update the delivery information.

Company Information

Orders are managed by:

Hubei Huayao E-Commerce Co., Ltd.

Registered Address:

Room 2506, Building 5, No. 30 Huahu Avenue, Huangshigang District, Huangshi, Hubei, China

Website:

mundifico.com

Contact Us

If you have any questions about shipping, tracking, or your order, please contact our customer support team.

Email:
support@mundifico.com

Thank you for choosing Mundifico.